A DigiPen education can be a rewarding experience for our students, but also a demanding one. While academic and professional success is always the goal, we know that during the excitement of finals week or crunch time for a team project, it’s easy to forget to take care of your physical and mental wellbeing, too.
The Student Services listed below can help balance the many commitments and priorities you have as a DigiPen student. Our objective is to provide you with resources that can help you help yourself, while also giving you the appropriate channels to locate and find help from others. If you have any questions about these services, or can’t find the type of resource that you need, don’t hesitate to reach out to us at (425) 558-0299 or studentaffairs[at]digipen[dot]edu.
You will have been assigned a Faculty Mentor and a Student Success Advisor when you first enrolled. Make use of them, whether it is for academic advice, or even just to talk about your social and professional development.
Academic Support Lab
The Academic Support Lab on the third floor is an excellent resource for tutoring in specific courses, or finding fellow classmates to form a study group. Lab hours are listed here, as is information on both scheduled and drop-in tutoring.
Café and Campus Store
On any given day, the Bits & Bytes Café and Campus Store serve as the hub of campus life. Find more information about prepaid meal cards to use on meals, snacks, and supplies.
DigiPen’s long-standing relationships with employers in Redmond and beyond put students in the perfect place to find success in their chosen fields. Our Career Services office organizes regular employer events on campus, refers students to job listings, and offers one-on-one career counseling.
For immediate crises, go to an emergency room, or call 911 or the 24/7 Crisis Line, (866) 427-4747. For short-term individual counseling for emotional and mental wellness, our on-site counseling staff is here to help. Students can also make use of dozens of local and national off-campus resources.
Contact Student Affairs
You can find additional information for many student services on the second floor in the Dragon’s Lair. If you need to reach Student Affairs by phone or email, we also have a current staff directory.
Disability Support Services (DSS)
DigiPen’s DSS Office helps to provide equal access to all of its facilities and academic programs. We also list accommodations and policies of particular relevance to DigiPen programs, such as video captioning and IT guidelines.
Resources for students wishing to obtain health insurance coverage, as well as locations for local healthcare facilities and pharmacies.
IT Support and Policies
DigiPen’s IT department services computers and electronics across campus. Links to the IT helpdesk, policies, and more can be found here.
Library and AV Center
DigiPen’s Library offers students access to thousands of books, video games, and pieces of media and equipment. Explore more about the facility and additional services offered here.
Many students find employment while attending DigiPen to help cover living expenses or gain professional experience. There are multiple opportunities to secure on-campus jobs in both academic and administrative capacities, and we outline some of the policies and prerequisites here.
Process for Grievances and Appeals
DigiPen has established, standardized protocols to investigate student grievances with regards to academic standing and tuition reimbursements. Students can also find information about filing complaints with external governing bodies.
Registering, adding, and dropping courses is done through the Student Record System (SRS). Additional information such as credit transfer policies, graduation requests, and withdrawal from DigiPen can be found here.
Tuition and Housing Payments
We offer several different methods to pay for tuition and housing while you are here. You will also find additional information including payment deadlines, policies, and tax forms.