DigiPen Email Policy

DigiPen Email: Access and Configuration

  • DigiPen supports webmail and IMAP clients. We do NOT support POP3.
  • See also the Spam UCE Policy for Spam and UCE filtering information.

Email Disclaimer

Treat email as if it were a permanent, public record; because it is as close as you will ever get. Always write formally and properly, always use complete and proper sentences, never say anything you might want to take back, never reveal any secrets, etc.

Webmail

This is the easiest way to access your email. Simply point your web browser at https://webmail.digipen.edu/.

As of Friday, March 24th we have a new Web-based email solution. The following are tips you will find useful for starting out with the new application:

  • On your first login you will see sql/php errors in the sidebar. These are not a problem and will not appear again after your initial login.
  • In order to be able to set priority flags for outgoing mail in the compose window, navigate to the sidebar and click on "Options", click on "Mail" and then click on the "Message Composition" link under the Message Options heading in the middle of the page. Click the checkbox next to "Set the X-Priority header when composing messages?" and click "Save Options". You will now be able to set a priority for outgoing email messages.
  • Folder subscriptions and options: 1) to set a Trash and/or Drafts folder, Navigate to the sidebar and click on "Options", click on "Mail" and then click on the "Server and Folder Information" link under the General Options heading in the middle of the page. First mark the checkbox "Use IMAP folder subsciptions" and then set the folders as necessary and "Save Options". THIS LAST STEP IS IMPORTANT FOR YOU TO VIEW YOUR PAGES QUICKLY AND WITHOUT ERROR.
  • If you receive a script error with a recent version of Thunderbird, navigate "Options" > "Global Options" in the sidebar and then click on "Display Options" under the heading Other Information. Choose a new theme from the list, save your settings and the script error will go away in Thunderbird.

IMAP Configuration

Your E-mail program will send mail to a SMTP (Simple Mail Transfer Protocol) server, and fetch mail from a IMAP (Internet Message Access Protocol) server.

Some basic information you will need to configure your client:

  1. Your e-mail account is your username.
  2. Your e-mail address is your username@digipen.edu.
  3. SMTP Server is smtp.digipen.edu
    1. Enable TLS, if available
  4. IMAP Server is imap.digipen.edu

Mozilla Thunderbird IMAP

  1. Open Tools, Account Options, Server Settings
  2. Select Add Account near the bottom left.
  3. Select Email Account and click Next.
  4. Enter your Full and proper name and email address, click Next.
  5. Enter the mail server information:
    • Server Type: IMAP
    • Incoming Server: imap.digipen.edu
  6. Click Next.
  7. Enter your user-name, click Next.
  8. Click Next, Click Finish.
  9. Select Local Folders on the left.
  10. Click Browse and browse to a folder in your home drive, eg "Y:\mozillamail".

Microsoft Outlook IMAP

  1. Goto Tools->Accounts
  2. Click Add->Mail
  3. Enter your name and click next
  4. Enter your e-mail (flastname@digipen.edu) and click next
  5. Change "incoming mail server" to IMAP
  6. Enter imap.digipen.edu for "Incoming mail (POP3 or IMAP) sever:"
  7. Enter smtp.digipen.edu for "Outgoing mail sever:" and click next
  8. Your "Account name:" should be filled in, but fill it in with your login name if it isn't.
  9. Enter your password in the "Password:" field and click next
  10. Select "Connect using m y local area network (LAN)" and click next
  11. Click Finish

SMTP Configuration

To use the SMTP server you must configure your client to authenticate to it. The server requires authentication to prevent abuse.

Mozilla Thunderbird SMTP

  1. Open Tools, Account Options, Outgoing Server (SMTP)
  2. If there are no configured SMTP servers, click Add; or edit an existing config
    • Description: DigiPen SMTP
    • Server Name: smtp.digipen.edu
    • Port: 25
    • Enable 'Use name and password'
    • Enter your username in the box.
    • Select 'Use TLS if available' (NOTE: we use self-signed certs, you will have to "accept" that the certificate is valid when prompted.)

Microsoft Outlook SMTP

  1. Open Tools, Accounts
  2. Select your account and click Properties
  3. Select Servers tab
    • Outgoing mail (SMTP): smtp.digipen.edu
    • Select "This Server Requires Authentication"

Email Lookup Directory

You can configure your email client to use the DigiPen LDAP server to lookup email addresses for all employees and students. With this feature enables you should be able to type only the first few letters of the email address or name and your mail client will resolve the address from the directory.

For Mozilla Thunderbird

  1. Open Tools, Options, Select Composition on the left.
  2. Click 'Edit Directories' and then click Add.
  3. Enter the following Information in the General tab.
    • Name: DigiPen
    • Hostname: ldaprr.digipen.edu
    • Base DN: ou=people,dc=digipen,dc=edu
    • Check "Use Secure Connection (SSL)"
  4. Enter the following information in the Advanced tab.
    • Don't return more than 50 results
    • Scope: Subtree
    • Search filter: (objectclass=inetOrgPerson)
  5. Click OK twice and then make sure the check box next to DigiPen is checked.

Email FAQ

Can I forward my email to another account?

  1. Yes. Send an email to helpdesk@digipen.edu with your name, account name, and the email address you would like us to forward your messages to. Note: Email is forwarded to this address, not cc'ed. Once the message leaves our system we can not support it. It is also possible to forward to more than one address by coma or space delineating the addresses in the Email Forward field. One of those addresses can be your @digipen.edu address though local addresses don't need to be qualified with the DigiPen domain.